what our clients say

“Kepak has always been very supportive to us and our business here at Gnarly Burgers. They always go above and beyond when it comes to implementation and menuing. Which is why we put their innovative blended burgers on our menus.  We had not seen anything like this range previously, and it’s had a great response from our customers who seem to really enjoy them. Gnarly Burgers would definitely recommend Kepak Foodservice to anyone in the business.”

“We went with Kepak and Big Al’s over other options because the product spec and reliability that was on offer was much better suited to us and our business. The administrative support in particular was super-efficient and was the deciding factor in the end. Our relationship has since grown, with our business gaining more product variety and we now have a much fuller menu solution portfolio. Kepak consistently go above and beyond with the additional services for us and as a result we would recommend them to others.”

“Leeds United Football Club has had a long, successful working relationship with Kepak Foodservice. We have 3 kiosks which sell Kepak products solely and they’re often used to help promote new products. Kepak has helped us increase our revenue each year and it’s hard to find anyone who matches up to the level of support and quality product. They started with us as our burger supplier, but not we have three kiosks and this is in part to the fact that Kepak goes above and beyond every year to help support our business. We would recommend Kepak to anyone in the business”

“We have introduced Big all’s range into smaller food outlets like the studio and Weavers coffee shops”,  these venues previously were not able to serve hot food because of the lack of cooking facilities. Big Al’s products enable us to offer better quality food in two more stations which is, of course, excellent for students.”

“We have been thrilled with the feedback from our customer’s which was that Big Al’s has ‘the best taste’ and it’s the way to go’. Big Al’s has offered us the best value and grown the business significantly. I would recommend them to anyone in the business and Kepak always goes above and beyond to support me and my business”

“The fans have been delighted with the new menu items from Big Al’s and it’s fantastic to see people enjoying the products while having a great day out at the club. By providing fans with delicious food options we can add to their experience at the football, entice them to return and encourage them to spread the word to new customers.”

“The new Big Al’s Burger Bar offers us better quality products, with a great menu offering at a competitive price. The products are both quick and easy to cook from frozen, with all the quality of fresh produce. Being able to cook the products straight from frozen also helps us to reduce waste, which is always a positive.”

 “We chose Kepak Foodservice back in 2013 because of their superior quality and excellent customer service. While we started with their burger products, we’ve now expanded this so that we sell a range of chicken products, breads as well as more burger products. The Kepak team have gone above and beyond to support us as a business on many occasions, whether it’s networking support, sponsorship or even just advice. We would absolutely recommend them to anyone”

“We cater to very large sporting events and we want the very best meat that we can sell. As part of that, I need to know where it comes from and with Kepak, I know it will be delivered to me at the right price and with all the support I might need. Our experience of working with Kepak has been excellent. Their approach is very professional and flexible, and of course, the quality is superb. They are the perfect supplier for us.”

“Kepak’s superior quality products as well as their customer service are what set them apart from other alternatives for us. We started with just 4 products, but that’s now grown to over 30 and counting. Kepak regularly goes above and beyond, for example their integrated promotional support on the Danubius Gastro tradeshow in Bratislava every year”

“The end product of the Digital Menu Board Process is really top notch. Visually it really changed the face of our store and it’s so much more modern and appealing to the customers. Sales have increased massively since we installed them. Our customers have told us the really enjoy watching the screens and they’re now very likely to order something off the screens than the menu. Even the seasonal screens keep the customers entertained as the wait to order. For us we would definitely recommend the Digital Menu Board service, it completely changed the store and customer experience”.

“Since we installed Digital Menu Boards our customers have been so much more likely to purchase premium products. The customer feedback has been really great with a lot of customers commenting on the quality of the images. We now have three locations with these screens each and recommend the digital screens to anyone”

“For us, the quality of products and level of service is the reason why we chose Big Al’s over other options. When we set up our Big Al’s diner, our key contacts, Colm and Jim were great with excellent follow up. Our Big Al’s Diner has developed well and sales are improving month on month. We would recommend Kepak.”

“We found their sales team very proactive, they approached us with products and suggested menu changes that would benefit our business and from there enjoyed a very inclusive and collaborative working relationship. The communication has always been good, with the recommended products performing very well on our menus. The relationship has always been flexible and Kepak helped us to get the message out there through the managed marketing services which provides digital marketing supports for our business”

 “The quality of products and services is special and that’s reinforced by our customers who give us their sincere opinions. We can guarantee the same quality in our products every day, and for us, that’s the key to success. Kepak have offered us support on countless occasions, with Covid19 being the latest challenge they are support our business on. We would recommend them.”

“Burgers have proved by far the most popular menu option. Customers finish bouncing having burned a lot of calories and now come in search of a treat to reward their efforts. It is important for us to run a cost effective operation to match the needs of Bounce’s target market. Big Al’s range can be cooked from frozen in the microwave so saves on preparation, wastage and staffing costs.”

“The only comments we ever get are how great the burgers are”